Everything You Need

Our Services

Comprehensive virtual staffing solutions designed specifically for US home service businesses.

Appointment Setting

Professional inbound and outbound call handling, scheduling jobs, confirmations, and follow-ups — all done seamlessly on your behalf.

Inbound call answering 24/7
Outbound follow-up calls
Calendar & scheduling management
Appointment confirmations & reminders
CRM updates after every call

Dispatch Coordination

Real-time job dispatching, routing technicians, tracking job status, and communicating updates to both customers and field staff.

Real-time technician routing
Job status tracking & updates
Customer ETA notifications
Emergency dispatch handling
Field team communication

Cold Calling & Lead Gen

Experienced cold callers who generate new leads and book appointments for your sales pipeline — driving growth on autopilot.

Targeted prospect outreach
Lead qualification & scoring
Appointment booking for sales reps
Pipeline management
Weekly performance reporting

Back Office Management

Invoicing, data entry, CRM management, email correspondence, and admin tasks handled efficiently so you can focus on the field.

Invoicing & billing support
Data entry & management
Email correspondence
CRM data maintenance
Document preparation

Reporting & Analytics

Regular performance reports, job summaries, and data insights so you always know how your operations are running.

Weekly & monthly reports
Job performance summaries
Call volume analytics
Revenue tracking support
KPI dashboards

Customer Support

Friendly, professional customer service for inquiries, complaints, and follow-ups. Your customers always feel heard and valued.

Multi-channel support (phone, email)
Complaint resolution
Customer satisfaction follow-ups
Review management
Loyalty & retention support

Ready to Get Started?

Let us match you with the perfect virtual secretary for your business.

Top Dispatch

Professional virtual secretaries for US service businesses. Founded 2023.

Support

Contact

  • info@alservicesus.com
  • (833) 505-4136
  • Beverly Hills, CA 90212

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