153+
Active Clients
5★
Client Satisfaction
2-5 yrs
Avg. Experience
24/7
Support Available
Who We Are
Founded in 2023, Top Dispatch was built with one mission: to give service businesses access to world-class virtual secretaries at an affordable price.
Our team of highly trained professionals based in the Philippines brings 2 to 5 years of hands-on experience in appointment setting, cold calling, dispatch coordination, and back-office management.
We specialize in home service industries — from HVAC and roofing to locksmith and plumbing — giving your business the professional support it deserves without the overhead of a local hire.
Based in Philippines
Professional team with US business culture training
2-5 Yrs Experience
Every secretary is vetted and trained before placement
153+ Active Clients
Growing network of satisfied US businesses
Founded in 2023
Built from scratch with passion for small business growth
What We Do
Our virtual secretaries are trained across the most in-demand service industries in the US
Appointment Setting
Professional inbound and outbound call handling, scheduling jobs, confirmations, and follow-ups — all done seamlessly on your behalf.
Dispatch Coordination
Real-time job dispatching, routing technicians, tracking job status, and communicating updates to both customers and field staff.
Cold Calling & Lead Gen
Experienced cold callers who generate new leads and book appointments for your sales pipeline — driving growth on autopilot.
Back Office Management
Invoicing, data entry, CRM management, email correspondence, and admin tasks handled efficiently so you can focus on the field.
Reporting & Analytics
Regular performance reports, job summaries, and data insights so you always know how your operations are running.
Customer Support
Friendly, professional customer service for inquiries, complaints, and follow-ups. Your customers always feel heard and valued.
How It Works
Get your virtual secretary up and running in 3 simple steps
Sign Up & Tell Us Your Needs
Fill out a quick form about your business, industry, and the type of support you need. Takes less than 5 minutes.
Get Matched With Your Secretary
We hand-pick a secretary with experience in your industry. You can interview them before they start — we want you to feel confident.
Start Growing Your Business
Your secretary is briefed on your business and starts handling calls, bookings, and back-office tasks. You focus on the field.
Why the Philippines?
The world's #1 destination for professional remote staffing
Fluent English Speakers
Filipino professionals speak clear, neutral English — your American customers will have seamless, natural conversations every time.
US Business Culture
Deeply familiar with American business etiquette, customer expectations, and home service industry standards.
Cost-Effective Solution
Get top-tier professional support without the overhead of a local hire — without compromising on quality or professionalism.
Your Timezone, Your Hours
Our team works on your schedule — whether EST, CST, MST, or PST. We adapt to your business hours, not the other way around.
Industries We Serve
Specialized experience across the most demanding home service sectors
Simple, Transparent Pricing
No contracts, no hidden fees. Flexible plans tailored to your needs.
What Our Clients Say
Real results from real businesses across the US
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
"I run a 24/7 plumbing operation and Top Dispatch keeps everything organized even during peak hours. The team is trained, reliable, and genuinely cares about my business success."
Robert Adams
Owner, Adams Plumbing & Drain
"Top Dispatch transformed how we manage bookings. Our scheduling is seamless, cancellations are handled gracefully, and we've seen a huge improvement in customer satisfaction."
Jennifer Park
Director, Sparkling Clean Services
"Our dispatchers are incredibly professional and knowledgeable. They handle emergency calls at all hours and always represent our brand perfectly. Highly recommend Top Dispatch."
Michael Torres
Owner, Pro Locksmith Services
"The best investment I've made for my HVAC business. Having a dedicated remote secretary vs hiring locally saved me over $3,000/month while improving service quality."
David Chen
Founder, ChillRight HVAC
"I was skeptical at first, but the team at Top Dispatch exceeded every expectation. Our appointment booking rate doubled and customers constantly compliment our responsiveness."
Sarah Williams
CEO, Elite Roofing Solutions
"Since partnering with Top Dispatch, my business runs like clockwork. My dispatcher handles every call professionally and never misses a lead. Revenue is up 40% in just 6 months."
Marcus Johnson
Owner, QuickFix Garage Doors
FAQ
Everything you need to know before getting started